Privacy Policy

Last updated on: 14/10/2026

YOOPHUKET, operated by 9 Progress Property Phuket Co., Ltd., is a platform for publishing, searching, comparing, and connecting real estate information in Phuket and the Andaman area. We recognize the importance of protecting users' personal data and collect, use, disclose, and store it only as necessary and in accordance with applicable law.

1. Personal Data We May Collect

YOOPHUKET may collect information such as your name, telephone number, email address, address, user account details, profile picture, company or organization details, owner, broker or agent details, real estate information and images, listing history, service usage history, necessary payment information, and technical information.

In some cases, we may request additional information or documents to verify identity, prevent impersonation or fraud, or comply with the law.

2. Sources of Personal Data

We may receive information from account registration, property listings, website forms, contact by telephone, email, LINE Official Account, WhatsApp, social media, service purchases, cookies, and website analytics systems.

If you choose to sign in through LINE Login, we may receive information from your LINE account according to the permissions you grant, such as your account name, profile picture, user ID, or other information necessary for sign-in.

3. Purposes of Processing Personal Data

We may use personal data for the following purposes:

  • Creating and managing user accounts
  • Verifying identity and maintaining account security
  • Providing property listing, search, comparison, and contact services
  • Providing packages, advertising, and promotional services
  • Processing payments
  • Answering questions, handling complaints, and providing customer service
  • Reviewing fraudulent listings, impersonation, or unusual usage
  • Improving the website and user experience
  • Analyzing overall data and statistics
  • Sending news, promotions, or marketing information under an appropriate legal basis
  • Preventing violations of the Terms of Service
  • Complying with laws, court orders, or requests from competent authorities

4. Data Displayed in Listings

Some information that a lister chooses to publish, such as a name or account name, contact channels, property details, price, location, images, and listing details, may be shown to website users or the general public. Users should avoid including unnecessary personal data in listings or images.

5. Images and the YOOPHUKET Watermark System

Images uploaded for real estate listings may be processed by the system, including resizing, compression, format conversion, thumbnail creation, and automatic addition of the YOOPHUKET watermark or logo before publication.

These actions support the service, identify the listing source, maintain platform standards, and help reduce unauthorized use of images.

Listers confirm that they have the right to use and publish the images uploaded to the system.

Adding a YOOPHUKET watermark does not transfer copyright in the original image to YOOPHUKET and does not confirm that the lister owns the relevant real estate.

6. Payment Gateway

When users purchase packages, advertising, or paid services, YOOPHUKET may use a Payment Gateway provider to process payments.

Payment-related information may be sent to the payment service provider as necessary and will be subject to that provider's policies and security standards.

YOOPHUKET will retain transaction information only as necessary to provide services, issue records, handle accounting and tax matters, conduct audits, and comply with the law.

7. Cloud / Hosting

The YOOPHUKET website may use Cloud / Hosting providers to store and process information such as:

  • User accounts
  • Databases
  • Listing details
  • Images
  • Usage information
  • System information
  • Logs and information necessary for security

We select and manage providers as appropriate and use technical and organizational measures to help protect information.

If information is stored or processed overseas, we will comply with applicable legal requirements for transfers of personal data abroad.

8. LINE Login

Users may choose LINE Login to register for or sign in to YOOPHUKET.

By choosing this service, users authorize LINE to send necessary information to YOOPHUKET within the permissions they grant. This may include an account name, profile picture, user ID, or other information permitted by LINE settings.

YOOPHUKET will use this information only as necessary to create an account, sign in, verify identity, and provide services.

Use of LINE Login is also subject to the applicable LINE terms and privacy policy.

9. Disclosure to Third Parties

YOOPHUKET does not sell users' personal data. However, we may disclose information as necessary to:

  • Cloud / Hosting providers
  • Payment Gateway providers
  • Sign-in service providers such as LINE Login
  • System developers and administrators
  • Security service providers
  • Communication or marketing service providers
  • Owners, brokers, project developers, or agents whom users choose to contact
  • Government authorities, courts, or persons authorized by law

Disclosures will be limited to what is necessary and made under an appropriate legal basis.

10. Marketing and Public Relations

YOOPHUKET may use information to send news and promotions, recommend services, or analyze marketing performance under an appropriate legal basis.

Where consent is required, users may withdraw that consent later.

Withdrawal of marketing consent will not affect the use of YOOPHUKET's core services unless the relevant service directly requires that information.

11. Cookies

The website may use cookies or similar technologies to make the website work properly, including to:

  • Remember sign-in status
  • Save preferences
  • Improve security
  • Analyze usage
  • Measure performance
  • Improve the user experience
  • Support appropriate marketing and advertising

Non-essential cookies will be handled in accordance with applicable consent requirements.

12. Data Security

YOOPHUKET uses appropriate technical and organizational measures to prevent loss, unauthorized access, use, alteration, or disclosure of information.

Access to information is limited to personnel or service providers who need it to perform their duties.

However, no online system can guarantee complete security. Users should therefore protect their passwords and account information appropriately.

13. Data Retention Period

We retain personal data only for as long as necessary for the service purposes and for the period required by law.

When it is no longer necessary, we will delete, destroy, or anonymize the data as appropriate, unless the law requires further retention.

14. Minors

If a user is a minor or has limited legal capacity, certain services may require consent or use through a lawful representative as required by law.

15. Data Subject Rights

Subject to applicable legal conditions, data subjects may have the right to:

  • Withdraw consent
  • Request access to and a copy of data
  • Request correction of inaccurate data
  • Request deletion or destruction of data
  • Request restriction of use
  • Object to processing
  • Request portability where required by law
  • Lodge a complaint with a competent authority

The company may request information to verify the identity of an applicant before processing a request, to prevent disclosure to unauthorized persons.

16. Changes to This Policy

YOOPHUKET may update this Privacy Policy to reflect developments in services, technology, business models, and applicable law.

We will display the latest revision date on the website and may provide additional notice if a change is material.

17. Data Controller and Contact Channels

YOOPHUKET is operated by 9 Progress Property Phuket Co., Ltd.

If you have any questions, suggestions, or would like to inquire further about this Privacy Policy, you can express your request through the contact channels specified on the “YooPhuket” platform immediately.

Contact information

YOOPHUKET

9 Progress Property Phuket Co., Ltd.

233/5 Nanai Road, Patong Subdistrict, Kathu District, Phuket 83150, Thailand

Tax ID: 0835568017738

Office: 096-643-6596

WhatsApp / Hotline: 090-399-5961

LINE Official: @yoophuket

Website: www.yoophuket.com

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